Terms and conditions

  1. General conditions

Customer will be able to purchase ticket to access the flamenco show, via the booking system in our website. Payment mechanisms are established at each point in time by the booking and purchasing system. Generally mainly credit cards and Paypal will be accepted. Once the purchase is completed via our website, an email will be sent to the customer with the booking details, including performance date and time, number of tickets purchased as well as the paid amount. This email will be your receipt and should be presented (in paper or in your phone/tablet) when you attend the show. If you are not able to present this receipt on paper or in your device, please email us at info@cuevalarocio.live-website.com and we will arrange for an alternative collection mechanism for which you will need to produce a valid ID document.

  1. Cancellations and Refunds Policy

Cancellations requested more than 24 hours prior to the show, the full payment will be refunded for those tickets cancelled. For cancellations after that, only up to 50% of the amount paid will be refundable.

Cancelations must be requested via email (info@cuevalarocio.live-website.com) or fax (+34 958 21 55 02).